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What To Do If I Would Not Be Able To See Image When Forward Through AOL Mail?

by Admin


Sometimes it happens that you won’t be able to see image when you forward it through your AOL mail. There might be lot of reason for this issue such as the recipient mightget that image in plain text or if sender is using Mac safari browser and many other reasons. There are two solutions to get rid of this issue. At AOL technical support, we have provided you few steps to resolve this issue. Just go through the following steps:

can't forward AOL email with pictures

Enable Rich Text/HTML:

This error occurs when your setting are not set to use Rich Text or HTML. Below are the steps to set your compose setting to use Rich text or HTML.

  • Step 1- at the first step, from your upper right of your AOI account below your username, click on the “Options” drop-down menu and then click on the “Mail Setting”.
  • Step 2- Now you have to click on the “Compose button from the left panel.
  • Step 3- Thereafter, you need to click on the box that appear just next to Use Rich Text/HTML Editing to place a check mark in it.
  • Step 4- At the last step, you have to go downward to the page that appear and then click on the “Save” button. In this way, you Rich text or HTML will be enable on your AOL account.

Enable Rich Text/HTML:

You can also use this way to get rid of this issue, in this you just simply need to save the attachment to your computer and then send image with a new mails. Following are the steps:

  • Step 1- at the first step, downloads the attached file that you were trying to send and then save it.
  • Step 2- Now by clicking on the “Save As” button, saved your save at your desired location.
  • Step 3- Later on, once the download will complete click on the close button.
  • Step 4- Then, from the upper right side of the email with attachment, you need to click on the x button to close it.
  • Step 5- Thereafter, you have to click on the compose button.
  • Step 6- Now composes the mail and attaches a file by click on Paper clip icon.
  • Step 5- At the last step navigates the folder from which you want image, pick that image and click on the open button. Now just send that mail.

These steps very simple and very easy to understand but still if you will not able to get the given points then call us on Aol Support phone number +61-283173503.


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  • How to Insert Images Inline With AIM Mail or AOL Mail